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Internet Privacy Statement
INTRODUCTION: We have a strong commitment to providing excellent service
to all of our customers, including respecting their concerns about privacy.
We understand that visitors to our website may have questions about whether
and how this website collects and uses information. Accordingly, we have prepared
this statement to inform you of our privacy principles. Use of this website by you
will be deemed as your acknowledgment and acceptance of this privacy statement.
BROWSING: Visitors who browse this website do so on an anonymous basis.
We have not configured this website to collect any information from your
computer without your input. This means that, unless you voluntarily and
knowingly provide us with information, we will not know your identity,
your e-mail address, or any other information identifiable to you.
INTERNET PROTOCOL (IP) ADDRESS: An IP address is a number that is
automatically assigned to your computer every time you browse the
Internet. When users request a page from our site, our servers
log the user's current IP address. We use IP addresses to help
diagnose problems. We do not link IP addresses to anything
personally identifiable. Thus, each user session is anonymous.
INFORMATION: When we need to collect information from you, we
will ask you to voluntarily supply us with the information we
need. For example, if you would like to make a reservation at
one of our hotels, we will ask you for information such as name,
address, telephone number, e-mail address, credit card type,
credit card number, expiration date and room preference
(non-smoking room or no preference) to process your
reservation. We will use your e-mail address to send
a confirmation and, if necessary, might use the other
information to contact you for help to process the reservation.
When we ask you for personal data when making a reservation or
purchasing a gift certificate, including your name, address
and credit card data, it is transferred over a Secured
Sockets Layer (SSL) line provided you are using a SSL
enabled browser such as Microsoft Internet Explorer or
Netscape Navigator. This ensures that your information
is encrypted as it travels over the Internet. This secure
mode is enabled before any such information is transmitted
from your computer. You will know you are in secure mode
when the padlock icon in the lower right hand corner of
the computer screen appears in the locked position. In
addition, when accessing a secure server, the first
characters of the site address with change from "http"
to "https". After information reaches us it is stored
on a secure server that resides behind a firewall that
is designed to block access from outside the Company.
We may also ask you to fill out an online customer survey,
to obtain your suggestions or comments about your use
of our services, or for similar purposes. Providing
this information is voluntary. We also, at times, may use
an interactive dialogue product to assist visitors while
on certain web pages. The content of the dialogue is not
identifiable to you unless you voluntarily provide us
with your name or other information regarding your
identity. The dialogue product is used only to facilitate
your visit by providing the additional information you
request, and the content will not be stored and used by
us except for quality assurance and statistical analysis
purposes, so that we can better anticipate our
prospective customers' needs.
COOKIES: Like many companies, from time to time we may use
"cookie" technology on our Site. When you visit our site,
the cookie tells us whether you've visited us before or
are a new visitor, where you were referred from and also
tells us if you booked. The cookie does not track any
personal information about you or provide us with any
way to contact you, and the cookie does not extract
any information from your computer.
USE OF INFORMATION: We treat the information you provide
to us as confidential information; it is, accordingly,
subject to our company's security procedures and strict
corporate policies regarding protection and use of
confidential information. Because laws applicable to
personal information vary by country, our hotels or
other business operations may put in place additional
measures that vary depending on the applicable legal
requirements. Information is generally processed and
stored in the United States, in which data protection
laws are not as comprehensive as in the European Union.
Information gathered is used only for the purpose for
which the information was collected and is not used or
shared with other companies. The personal information
you provide to us for making a reservation is made
available to the applicable hotel for the purpose of
meeting your reservation request. If you cancel your
reservation, the information is stored for record
keeping purposes only and is not accessed again. After
completing your stay the information you provide may be
used for direct marketing our hotel. We may use the
services of a third party mail house for the sole
purpose of mailing materials.
DISCLOSURE OF INFORMATION & OPT-OUT: We will not sell,
trade, rent or release such information to entities outside
of the family of hotels, for their use without your approval
and giving you the opportunity to opt-out.
LINKS TO OTHER SITES: If you choose to leave this site via
links to other hotel sites, including those of advertisers,
we are not responsible for the privacy policies or content
of those sites, nor are we responsible for the cookies those
sites might deposit on your hard drive.
MINORS: Our web sites do not sell products for purchase by
children. If you are under 18, you may only use our web
sites with the involvement of a parent or guardian.
LEGAL ISSUES: We will disclose personal information
when required by law or in good faith belief if such
action is necessary or desirable to comply with the
law, protect or defend the rights or property of our
hotels, the site or its users.
PRIVACY STATEMENT CHANGES: In the future, we may need to
change the privacy statement for our properties. All
changes will be made here so that you will always know
what information we gather, how we might use that information
and whether we will disclose it to anyone. Changes in the
privacy statement will only affect our treatment of
information supplied by you to us following the effective
date of such changes, i.e., for information supplied by
you prior to the change in the privacy statement, we
will continue to honor the obligations of the privacy
statement, for such information, in effect when the
information was originally supplied by you. Information
entered or re-entered following a change in the privacy
statement will be governed by the new privacy statement.
CONCLUSION: Your privacy concerns are important
to us. We hope this privacy statement has been
helpful to you. If you have any questions about this
privacy statement or privacy concerns please contact us.
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